FAQS

Frequently Asked Questions

About Voicepop

What is Voicepop?

Voicepop turns voice messages to text instantly, within your favourite messenger apps! Voicepop supports 120 languages and provides high-accuracy transcription powered by world-class technology.

VoicePop works with WhatsApp, KakaoTalk, and other messengers. Voicepop is available for iPhone and Android devices.

Voicepop also supports converting video messages to text on iOS devices, from Line, WhatsApp, Telegram, KakaoTalk, Signal and ICQ.

Download and try it now for free

What messengers can I use with Voicepop?

If you are using an iPhone, you can use Voicepop’s extension and app with WhatsApp, WhatsApp Business, Telegram, Signal, KakaoTalk, ICQ, and Line. We support converting both voice and video messages to text from these messengers.

If you are using an Android phone, you can use Voicepop extension to convert voice messages from WhatsApp, WhatsApp Business,  KakaoTalk, ICQ, Signal, and Line.

Can I convert video messages to text too?

Yes, Voicepop supports converting video messages to text for iPhone and Android users.

You can do this with video messages from Line, WhatsApp, Telegram, KakaoTalk, Signal and ICQ.

Do you support iMessage?

We currently do not support transcribing voice messages from iMessage, but hope to in the near future. Do check back for updates.

What languages does Voicepop support?

Voicepop works with 120 languages. You can check out the full list here.

Are my messages safe with Voicepop?

In order for Voicepop to work properly, we request for your permission to access your media library and storage. However, Voicepop will never access, download, or use your voice and video messages without your permission and selection. You select which files you want us to convert to text. We encrypt those files to ensure your data stays private, then send those files to our server for the sole purpose of transcribing.

We invite you to check out our Privacy Policy and Terms of Use, or contact us directly at info@voicepop.com if you have any concerns.

Does a human at Voicepop listen to my voice and video messages?

Absolutely not. Voicepop uses world-class cloud speech recognition technology to convert your voice and video messages to text. This technology is powered by machine learning.

Can I use Voicepop offline?

Voicepop requires a data or WiFi connection in order to work. We need an online connection so that we can transcribe your voice or video message to text.

Is Voicepop free?

Voicepop is free to download and use for a limited time. You’ll get to convert voice and video messages to text, up to 2 mins in length each time.

Will you add more features soon?

We’re always trying to improve Voicepop and make voice messaging even more convenient for everyone! Check back for the latest updates.

Tips and Tutorials

How do I set up the Voicepop extension?

The Voicepop extension is the easiest way to use Voicepop without leaving your WhatsApp or Telegram chat.

Check out our step-by-step video guide to enabling the Voicepop extension.

How do I search my voice messages on Voicepop?

To search, simply navigate to the top of the Voicepop app. Swipe down or pull down your screen to reveal the search bar. Type in your search term, and that’s it!

How do I delete my messages off Voicepop?

You can delete your messages off of Voicepop one by one, or all at once.

To delete all messages at once, launch the Voicepop app, tap the Settings icon at the top right corner of your screen, scroll down, then tap ‘Delete all’.

To delete a single message on Voicepop, launch the Voicepop app, swipe left on the message you’d like to delete, and then tap ‘Delete’.

How do I use Voicepop in WhatsApp?

Watch our handy video guide for Android:

 

Watch our handy video guide for iPhone:

How do I use Voicepop in WhatsApp Business?

For Android users:

  • Long press on the voice message in WhatsApp Business
  • Tap the ‘More’ button with 3 dots, located at the top right corner of your screen
  • Tap ‘Share’
  • Select Voicepop
  • Select the language your voice message is in

For iPhone users, the steps to use Voicepop with WhatsApp Business is exactly the same as for WhatsApp:

Can’t find your answer?

 

Email us at info@voicepop.com.

We’ll get back to you as soon as possible!

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